Frequently Asked Questions

Everything you need to know about shopping with Banksia Boutique.

What is your return policy?

We offer a 30-day return policy for all unworn items with original tags attached. Please note that sale items are eligible for store credit only.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the country. Express shipping options are available at checkout for 1-2 day delivery.

How do I find the right size?

Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for specific measurements.

Do you ship internationally?

Yes, Banksia Boutique ships worldwide. International delivery times vary by location, typically ranging from 7 to 14 business days.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.

How can I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.